Client Experience
Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.
01
Phase 1
Consultation – Quoting
- Determine a budget
- Design Fee
- Determine timelines
- Select a Service Plan
- Accept proposal
- Pre-wire invoice
02
Phase 2
System Design & Engineering
- Fully engineered system
- Product verification
- Select colors and materials
- Review project timelines
03
Phase 3
Lighting Design
- Fixture design and selection
- Dimmer and keypad location selection
- Scene creation
- Aesthetics decision
04
Phase 4
Project Management
- PM Assignment
- Project overview with trades
- Device location identification
- Project timeline review
- Review Change Orders
- Phase Invoicing – Pre-wire, Change Orders, Final
05
Phase 5
Installation
- Pre-wire
- Trim – Client Log-in Info Required
- Rack build and testing
- Final
- Client training
- Service Handoff
- Final Invoice
06
Phase 6
Service & Support
- AV Connect Warranty
- Service Plans
Let’s Work Together
Whatever your vision, we’re here to make it happen. Contact us today for more information and next steps.