Client Reviews
We take pride in delivering a top-tier product and first class experience to our clients here in the Austin, TX area. See what they have to say.
Nick R.
December 3, 2024
December 3, 2024
I worked with multiple members of the AV Connect team on our new outdoor patio, and all of them were extremely professional, knowledgeable, and patient with setup and any questions I had. The most important thing to me with working with contactors is communication, and they went above and beyond in that category. I would highly recommend AV Connect for all AV projects.
Pat S.
September 27, 2024
September 27, 2024
I had A/V Connect relocate our entire network, update some subpar components and update our surveillance system. It was a big job. Throughout the week, they were consistently punctual, communicative, efficient and incredibly friendly. We’ve tried a few companies over the years and by far, A/V Connect was the most professional. Look no further!
Lester G.
September 25, 2024
September 25, 2024
Very pleased. Got a lot of attention seeing to it that they knew what I wanted. Highly recommend them
Greg F.
September 18, 2024
September 18, 2024
I worked with AV Connect to set up an AV system along with my TVs. Billie was fantastic from the start, answering all my many questions about every aspect of the system. Billie provided me numerous options and helped work with me to choose the right products, keeping in mind my goals and desired budget.
Expectations were set for a few week lead time, I was pleased to get a call a week later that everything was ready for install.
When it was installation day, Andrew and the team showed up on time and were incredibly easy to work with. They worked efficiently and it all looks and sounds amazing.
I shopped around with a few companies for this project, AV Connect provided a great experience from the start and delivered more quickly than expected. I strongly recommend AV Connect.
Bill E.
July 23, 2024
July 23, 2024
I have been using services from AV Connect since 2020 when they did a complete overhaul of my home AV system utilizing the Savant Controls System. I have had them back several times since to do additional things and most recently to add another amp for my outdoor sound system and installation of new Paradigm Tower loudspeakers. I cannot say enough good things about them. They are responsive, attentive, knowledgeable and most of all, friendly and courteous. I have gotten to know Travis, the Owner, and he has definitely created a top notch company in the AV market. I will continue to use AV for all of my audio/visual needs!
Gregory F.
July 21, 2024
July 21, 2024
**Review of Travis and His Team at AV Connect**
Travis and his team at AV Connect were absolutely outstanding. Travis dedicated a considerable amount of time to comprehensively understand our vision for our new house. He tirelessly worked to troubleshoot every detail, ensuring that the final product was exactly as we had imagined. Travis and his team consistently went the extra mile, demonstrating their commitment to delivering exceptional service. Their expertise and dedication made the entire experience smooth and enjoyable. I highly recommend Travis and AV Connect for their professionalism, expertise, and dedication to customer satisfaction.
Hugo A.
February 16, 2024
February 16, 2024
Wonderful experience from first contact. AV Connect was flexible and came out to take a look and give me a better idea of what was possible for our new Serranos Lakeline remodel. They were very helpful with the audio speaker setup to have the best audio experience possible in the restaurant. Work was done efficiently and cleanly. I would highly recommend you contact them for your audio needs Thanks!
A R.
February 14, 2024
February 14, 2024
Fantastic service. Billie was very pleasant and professional to work with. She listened to our perspectives and provided guidance. Sam was very thorough during installation and ensured everything worked as planned. We love the outcome, and would highly recommend AV Connect.
Christi D.
February 13, 2024
February 13, 2024
AV Connect is fantastic. Travis is very knowledgeable and has done a great job problem-solving and offering plenty of options as our needs have changed over the years. I highly recommend AV Connect.
Raghu P.
January 13, 2024
January 13, 2024
Really appreciate Chris West and his team member calling me and returning to get all the cabling redone to meet professional standards. Chris and AV CONNECT went up in my books for going over and beyond to ensure quality service. I would recommend the team for any Home theater and related audio/video solutions 👍🏼👍🏼
John C.
September 11, 2023
September 11, 2023
Great service and craftsmanship by Chris, Devin and Sam. Highly recommend !!
North ATX L.
September 6, 2023
September 6, 2023
Great customer service, quick response and overall great experience. Highly recommend!
Beth G.
May 23, 2023
May 23, 2023
Excellent! We have used AV Connect since moving to Austin 3 years ago. They are extremely knowledgeable and responsive when you reach out with questions or problems. We highly recommend them for all your technology needs.
Henry G.
December 26, 2022
December 26, 2022
I’ve had AV Connect install multiple TVs and audio solutions in two different homes. Both times the consultation and installation were great experiences, and I was able to get what I wanted at an affordable price. Will definitely be using them for any future installs.
Adam T.
December 2, 2022
December 2, 2022
I had AV Connect come out and setup my dream TV and stereo setup. Nate came out and helped me design my perfect setup. He gave me multiple options that fit my needs and budgets. Devin and Frank came and did the install. They were timely and 110% professional. All questions answered and the work was top notch. Highly recommend these guys.
Tony B.
November 21, 2022
November 21, 2022
Overall excellent experience! The team was timely, friendly, professional, knowledgeable and ensured everything was working as expected. Audio setup was quick and the end result sounds awesome. Would definitely recommend AV Connect!
Reagan J.
October 25, 2022
October 25, 2022
I have used AV Connect for all of my home audio and video needs…most recently Devin Gunn hung/installed a new Frame TV. Very professional install and clean up. I will continue to use them in the future.
Laura W.
October 10, 2022
October 10, 2022
Devin and Frank were AMAZING! They were so respectful, kind, not at all invasive, and very clean. They were very thorough yet quick and shared their excellent knowledge so that we could easily understand all the new systems and made it all very user friendly!! We have had many experiences with Austin AV companies and they are by far the absolute best!
Chip S.
July 6, 2022
July 6, 2022
Adrin and Nate were great. They were very friendly and efficient. They did a wonderful job!
Deborah C.
June 28, 2022
June 28, 2022
My experience with AV Connect was great from the start to the end! Both, Chris and Kyren, did what they said they'd do. They were on time, courteous, professional and knowledgeable. They also were of the thinking "if it's not broke, don't fix it". They were able to upgrade our system without a completely new system. One company wanted me to spend over $22k to "upgrade" the system in order to fix our problems. AV Connect fixed our problems for less than $3k! Kyren was patient and took time to explain the new configuration/changes and made sure everything worked. I'd highly recommend them and will definitely use their services in the future!!
Clay B.
April 22, 2022
April 22, 2022
My htib was no longer working properly, so my wife gave me the go ahead to purchase a new home entertainment system. A family member suggested I call AV Connect and set up a consultation with them.
Chris showed up to my home and we discussed what I was looking for in a sound system. He listened attentively and came up with a proposal that would best suit my budget and goals for a new system. He did an awesome job of listening to what I wanted to implementing the plan.
Within a couple of weeks of deciding upon a system, Will and Frank showed up to my home for the actual installation. Both guys were very professional and friendly. All I can say is that I could not be more happy! They spent over seven hours installing new speakers and subwoofer, programming my receiver and remote, hooking up all my entertainment consoles, adding applications to my phone to make my listening and viewing experience easier, and making sure that I fully understood my new system.
I could not ask for a better customer experience. I never felt rushed and now have an amazing home theater system.
I very seldom post reviews, but felt it was necessary whenever there is excellent customer service. Thanks to Chris, Will, and Frank. AV Connect is the best.
Dustin R.
April 6, 2022
April 6, 2022
AV connect was a recommendation from a friend.
They were friendly, courteous, loved our toddlers, and communicated frequently.
Their work is top notch. They rewired our house, set up a home theater system and mounted several TVs in several configurations.
Great job!
Anna Z.
January 20, 2022
January 20, 2022
Devin and Frank installed my Sonos and hid some chords. It looks and sounds amazing, they were so professional and easy to work with, and they were very efficient. Highly recommend and will be using AV connect if I need anything else in the future!
William G.
January 13, 2022
January 13, 2022
Chris Travis and Greg were very professional and a pleasure to deal with!! I would highly recommend this company!!
Gbenga A.
January 9, 2022
January 9, 2022
Excellent, quality and professional service and products. Highly recommended
Steven B.
December 23, 2021
December 23, 2021
This is the 2nd time I have a TV mounted and the service and attention to detail was top notch. I had them move the tv they originally mounted while mounting a new OLED.
Highly recommend them!
D.E. P.
December 1, 2021
December 1, 2021
These guys are the best. They love their work and it shows. Tireless commitment to getting things done right. The things they installed for me have never failed. If, like me, you were frustrated with your system and need things fixed properly, they will work with the current system and do everything possible to get things working as they should, no matter how big of a mess it is. We had another company install our smart house and they really did an awful job. Nothing worked right for a year. Keiron from AV CONNECT worked on it and now everything runs very well. They back up their work with excellent support. Any time I have had a question it is answered promptly. I am a picky person and I can recommend them highly enough. They surpassed my expectations.
Brian M.
October 16, 2021
October 16, 2021
Nate Cake is a great salesman. He blew our socks off!
Michael H.
June 21, 2021
June 21, 2021
This is the second time I've worked with AV Connect and they never fail to amaze! They did a fantastic job on a home office, gameroom/theater, as well as replacing/upgrading my wi-fi system.
Top notch as always!
Carolyn D.
March 25, 2021
March 25, 2021
Adrian completely hard wired our new home for cable and cat6, then after we moved in, he completed the install by mounting our televisions and ensuring we had the best setups for successful tv and internet user experiences. I would highly recommend Adrian for any AV Connect work you may need.
Stefan C.
March 7, 2021
March 7, 2021
A big thank you to Chris and Adrin for coming out early to install surround sound, mount the TV and make sure all the cables were hidden. Excellent service from start to finish!
Domum R.
February 25, 2021
February 25, 2021
Would highly recommend Travis and his crew. Professional, timely and great prices. Thanks again for “Hookin’” us up Travis.
Julie K.
February 2, 2021
February 2, 2021
Aaron and Frank from AV Connect did a great job hanging our TV today. Highly recommend
Colin W.
February 2, 2021
February 2, 2021
Been using these guys for 11 years. Great service as always. Thanks!
James N.
January 27, 2021
January 27, 2021
Travis and his team at AV Connect have helped me out twice now––when I first moved to Austin in 2014 and when I upgraded my A/V system in 2021.
In 2014, I was starting from scratch, and Travis helped guide me through my options and install a new a/v system in my new house, including components, installation and programming. It was a big project (for me), and the AV Connect team performed flawlessly. As occasional issues arose after, Travis was quick to respond, providing sound guidance and sending someone to help me out, when needed. AV Connect stands by their work, which is important to me.
In 2021, I decided to upgrade my a/v system, which involved a major reordering of my older components and installing new ones. Travis gave me a great quote, procured all of the new equipment, and Kyren and Aaron installed it perfectly, answering my many questions about "how this/that works" along the way.
AV Connect is a great team with customer-first priorities. I would recommend them highly for any job, large or small.
Vamshi K.
January 13, 2021
January 13, 2021
Very professional, they know what they are doing, reliable and importantly they work around your budget/needs than trying to sell things that fits their business interests. Chris has been exceptional right from providing best quote to executing the job. Very patient in answering lot of my questions and overall did an excellent work. Highly recommend them!! Thank you Chris and Travis!!
Kristen C.
December 18, 2020
December 18, 2020
The BEST AV company I have ever used! Travis runs a tight ship. Great communication and extensive knowledge on the latest AV everything. We had AV Connect install TVs, Apple TVs, game consoles, wifi extenders.... basically, the works! I was so impressed with the gentlemen who came to install. Polite, knowledgable but able to explain things to me in easy to understand non-technical talk, and they really work to go the extra mile. Kyren and Adrin really worked to make sure everything functioned perfectly and that it looked nice. They even organized my magazines on the AV console when they were done!! So impressed. This company doesn't cut corners, but their pricing is good and fair. I really recommend them for all your AV needs!!
Jeff S.
December 10, 2020
December 10, 2020
These guys are the best! Very knowledgeable and professional. It was a pleasure working with them through the whole house audio system process. I would highly recommend!
Andrew A.
October 15, 2020
October 15, 2020
Aron and the crew did a fantastic job installing and wiring up a couple of TVs at our new house. They were communicative and consultative throughout the install and I couldn't be happier with the results!
Shayla N.
October 5, 2020
October 5, 2020
We had A/V Connect install a new sound system in our business. They were very knowledgeable and sold us only what we needed with some room to grow. I want to give a special shout out to Greg who came out on his day off to help us fine-tune our microphones. He was always very attentive, and willing to make sure everything just worked properly. Hard to find that kind of dedication to work quality nowadays. Thanks Greg!!!
Tammy B.
August 21, 2020
August 21, 2020
Excellent consultation with Nate on what was needed for my home media room. Great installation by Kyren and Aaron! All three were professional and all work was completed with quality and efficiency and exactly as planned. Thanks AV Connect!
Imran M.
July 10, 2020
July 10, 2020
From start to finish, I had a great experience working with AV Connect for my home automation project. Travis worked hard with me to firstly decide on the right system for me and answered my many questions in a very timely manner. There was no pushiness on his part to sell me above and beyond what I needed. Once we had decided what I needed, he kept constant communication regarding the delivery so we could book the installation in advance.
The installation itself was a fantastic experience as both Travis and Kyren really knew their stuff and again were very patient. Their main requirement was to ensure I was 100% satisfied. We are now going to use the system for a couple of weeks and Travis has advised if there are any tweaks required, this will be covered as part of the fantastic service they provide. I will definitely be using AV Connect for my future AV needs!
Kim Y.
June 29, 2020
June 29, 2020
Av Connect Austin is top notch! They are extremely professional, always courteous and extremely knowledgeable. I would highly recommend this team. You cannot go wrong.
Lakshmanan R.
April 22, 2020
April 22, 2020
Very professional. The team is very detailed in its work and diligently follows through. Nate and his team are awesome to work with. Highly recommended.
Sonia D.
June 28, 2019
June 28, 2019
Highly recommend them. Answered all my questions and fixed what was needed.
They respond right away . Excellent customer service.
John L.
June 10, 2019
June 10, 2019
I've used AV Connect to install AV equipment in two homes. I couldn't be more pleased with the work that Travis and his crews did. They were professional, courteous, respectful of our homes, conscientious, and extremely knowledgeable. I highly recommend them and if and when we move into another home, they will be the only AV company I call.
K.C. W.
March 6, 2019
March 6, 2019
AV Connect has performed A/V/Controls service for us for several years. This year we wanted to do a complete upgrade of our system involving a complex array of multiple TVs, two A/V control centers and wireless controls on climate, lights, draperies and multiple media options. Kurtis and Travis designed the system and worked diligently to install. They are true professionals- exceptionally pleasant to deal with, efficient, extreme analytical and diagnostic skills, and excellent teachers, too!
Oscar G.
January 30, 2019
January 30, 2019
The AV Connect techs were prompt, super friendly, and quite knowledgeable in their craft. They resolved all of my AV issues and left me with the great satisfaction of knowing my systems were all operating just as good as when they installed them 6 years ago. At my request, they explained the upgrades now available in the latest systems and the benefits over my older equipment. I will definitely call upon them when the time comes to upgrade.
Charles B.
January 30, 2019
January 30, 2019
Best AV contractor I've ever worked with and I've worked with a few. Great work with NO HASSLE. Would definitely refer them to friends and family.
Troy N.
January 29, 2019
January 29, 2019
Very knowledgeable, quick response, excellent work as always. Highly recommended!
Karthik M.
January 26, 2019
January 26, 2019
I had a home theatre installation in my living room and AV Connect was a fantastic company to work with. Scheduling was easy, and the work got done in time and to my satisfaction.
Domum R.
January 19, 2019
January 19, 2019
Travis from AV connect has been very responsive when I needed help. Wether it’s by text, call or stopping by my house... he’s always been there for me. Thank you Travis and AV Connect
Jamison J.
January 19, 2019
January 19, 2019
The guys from AV connect were great to work with. They got me a good deal on my home studio and were professional throughout the whole process. I will be using them again soon!
Jonathan W.
December 3, 2018
December 3, 2018
I recently purchased a home in Cedar Park, TX with a media room that was not being used to its full potential.
I reached out to AV Connect, and Nate and his team helped me design and install the home theater of my dreams.
We now have a 145” 4K projector system with Dolby Atmos 5.1.2 surround sound installed in the ceiling.
AV Connect was especially good at helping me customize my theater within a strict budget. They did not force me to buy their equipment, and a few pieces were purchased separately and installed as part of their broader installation package.
I’m also so glad I sprung for their contractor-grade screen and speakers. I was initially skeptical that either would make a big difference versus prosumer-grade options from Best Buy, Amazon, etc., but am absolutely floored by the final results. I believe that their high end components are absolutely more than marketing hype, and now have a system that delivers a sight and sound experience that’s as good or better than the standard presentation at my local AMC theater (not including IMAX and Dolby Çinema formats, of course).
Nate and A/V connect team were a pleasure to work with, arrived and installed on time, and cleaned up nicely after themselves when the installation was complete. They gave me great advice throughout the process and I will absolutely use them again when it’s time for an upgrade.
Big thanks to the entire team for designing our favorite room in the house!
Angel & S.
November 20, 2018
November 20, 2018
We've used Travis and his team multiple times and are always very pleased. His team is professional, courteous and they are detail oriented. They're great to work with.
Scott L.
November 11, 2018
November 11, 2018
We used AV connect to install our wifi network, multiple TVs, Sonos and Roku. They are great to work with and always follow through to make sure everything is done right. We will be using them again on future projects.
Used them again on another project, perfect as usual. Always available by phone when I have questions after install. Excellent company!!
Abigail C.
November 6, 2018
November 6, 2018
AV Connect did a great job at my home. I used them for 2 set-ups this time, but have had them out 3 other times over the years. They arrive on time and everything was done properly.
Chuck R.
October 30, 2018
October 30, 2018
Kyren and Greg did a great job of installation and set up of our home theatre. Excellent value and customer service.
Jamie K.
October 9, 2018
October 9, 2018
Our office needed 11 Access Points installed. It was great not having to close the practice and we didn't have to do the install after hours. Their customer service was amazing, the work was exceptional, and they even vacuumed up afterwards. I would highly recommend AV Connect to anyone. They even finished faster than expected. They really have a Great Team!
Jamison M.
September 24, 2018
September 24, 2018
I can’t say enough positive things about AV Connect. Nate, Kyren and the entire team are professional, courteous, thorough and do amazing work! We will continue to use AV Connect with our future AV needs.
Chris K.
September 7, 2018
September 7, 2018
Travis and the AV Connect team are great. Easy to schedule, have great suggestions and know what they are doing. I don't have the typical set up at my house, and they were able to research it, figure it out and give me a great media. I will continue to use them for a long time. Great guys!
Jake W.
August 16, 2018
August 16, 2018
They were very professional from the minute they walked in the door to give us a bid. They made excellent recommendations for reasonably-priced equipment and where to place the speakers so we have great sound throughout our lobby. They answered all of our questions and have been very responsive with any support we needed after the system was installed. After installation, we had some questions about adjusting a few speakers. We had a technician in our office within minutes to help and explain how we could quickly make adjustments in the future if necessary. 10/10. 5 stars.
Alex W.
July 26, 2018
July 26, 2018
Travis is super helpful and responsive! I moved last year, and moved my automation system with me, but I hadn't been able to update all the programming. He came over and set up the remote, lighting, keypads, and updated all the systems. I forgot how much I missed having this! Highly recommended.
Leonard P.
June 16, 2018
June 16, 2018
Travis and his team are responsive, effective and quoted considerably less to install custom studio monitors in our offices on Bee Caves. Set up was not conventional; they were somewhat reluctant fearing we had unrealistic expectations. They suggested a competitor by name! AV Connect, came, delivered and left. I had to chase them down to thank and attempt to pay them in advance of a mailed invoice. They don't know how qualified, competent and competitively priced they are. Bravo!
Jason B.
March 13, 2018
March 13, 2018
I just wanted to say thanks to Nate and Kyren for their exceptional customer service and support. They are a top rated firm for a reason. I have read many reviews of the top AV firms in Austin and I was really impressed with what others had to say about AV Connect, so I gave them a call. Nate took time out of his day as he was headed out on vacation to come to my home to understand my pending needs. Kyren then came out to my house as scheduled and on time and could not have been more professional. I am looking forward to working with them again! Sincerely, Jason B.
Donna W.
March 5, 2018
March 5, 2018
AV Connect has my house all hooked up for the sound I enjoy so much. Kyren, Garrett, Greg and Cory came the first session. With four of them here, they made a very quick job of it. They are professional, very neat (that matters to some of us) and didn’t leave until I was comfortable with the operations. Kyren and Garrett were back today to make a few modifications and some additions. Again, I am a very satisfied customer. We would highly recommend AV Connect.
Neera T.
December 5, 2017
December 5, 2017
AV connect is extremely knowledgeable and always stands behind their work providing an excellent value
Bryce H.
November 21, 2017
November 21, 2017
Did a complete home automation and electronics package with AV Connect on our new home in Lakeway. They are very knowledgeable and beyond helpful. I worked with Nate on the sales side (Very responsive), Kyren (he is awesome!) on the install, and even Travis the owner was always available to assist with my questions on our job. As a business owner myself, I prefer to spend my money locally, and support good local businesses, and AV Connect did a great job making our home perfect before we moved in. I would highly recommend.
Shirl C.
November 13, 2017
November 13, 2017
I have never received better service from anyone in my entire life nor met two of the best technicians EVER! Our two techs names are Kyren (project manager) and Garrett. They moved a 52" TV into another room and installed this plus installed a new large screen TV, speakers and corrected two previous installers errors in our fam room. Our woofer was not even working and now it is! Our sound now is amazing! AV Connect installed another TV on the wall for us a few years ago which was a perfect job and these two men did another excellent / perfection job for us! They were most helpful, kindest, and extremely patient with my husband and myself. They are the best! AV Connect also returned our phone call quickly and scheduled our install the next day! I can't say enough about them. Thank you AV Connect, Kyren and Garrett. Very top notch and professional
Jamison M.
August 4, 2017
August 4, 2017
Aron and Frank were fantastic! Prompt, professional and great at all things AV. I can’t recommend them highly enough!
Mark D.
May 19, 2017
May 19, 2017
Excellent. They were very quick, thorough, and responsive. They did a great job of tailoring the system to our needs and have been easily available with any questions we've had. Recommend them with no hesitation.
Damian B.
April 12, 2017
April 12, 2017
I've been using Kurtis and his team ever since my original AV installer left town about 5 years ago. They have worked on both an Elan Home and RTI system for me and the work is always done well and reasonably priced. I've recommended them to several friends and everyone has been pleased. Can't go wrong with AVConnect.
K.C. W.
April 6, 2017
April 6, 2017
Have used AV Connect several times to troubleshoot, repair and upgrade a complex and extensive fully automated home system that was originally installed by another company. Very impressive diagnostic capability that is superseded only by their efficient work ethic and "get it right the first time" attitude. Highly recommend.
Carl P.
February 16, 2017
February 16, 2017
I've had AV Connect out for two jobs since I moved to Austin last year and each instance has been professional, knowledgeable and equally important, AV Connect's customer service has been there before and after installation.
Nate scoped my first project in March after a meeting at my home and his solutions more than met my requirements and budget including installing my home theatre, expanding the audio into the bedrooms and office and adding another mounted television in the guest bedroom. Kyren and his crew worked quickly and did a clean and professional installation, completing the extensive project in a day.
This week Kyren came out to install new AV equipment and integrate the new components into my Control4 system. Kyren's technical competence and problem solving skills got the job done quickly, exactly as I'd hoped and exceeded my expectations - which pretty much summarizes my AV Connect experience! Big thumbs up!
Bill F.
November 30, 2016
November 30, 2016
Great work and creativity from Travis and Kyren!
Frank F.
November 9, 2016
November 9, 2016
11.03.21 - I once more had the pleasure of working with AV Connect (my 4th time). I contacted Travis seeking his advice for cutting the cable and he came through with the perfect solution. Kyran reconfigured my AV system to accommodate a fancy new remote that's easy to use. He did a very neat installation (they are pros at wrangling wires, cables and cords) and after he was finished went over how to operate my new remote making sure I understood (I did thanks to him.) Needless to say, I'll be calling them again when I'm ready to upgrade/update my AV system.
AV Connect did a wonderful job installing the TV and audio system in my home 3 years ago. I moved recently and called them again to move and install the equipment in my new home. The morning of the installation I threw them a curve ball with a change in plans that necessitated additional equipment, more cabling, etc. They responded without skipping a beat and I'm now enjoying my system even more than before.
Frank W.
September 28, 2016
September 28, 2016
This company is over the top! We purchased a theatre system from them 24 months ago and just recently moved. They were so great to add us to their schedule to get our theatre system dismantled and then worked with us to reinstall it at our new home. What impressed me today was that they even asked if it would be okay to roll out our new carpet one the wood floors before they did the acoustics check in our house. They wanted the sound to be exactly as we would experience it before they made the final adjustments. Definitely FIVE STAR service! Thanks AV Connect.
Chris E.
August 12, 2016
August 12, 2016
The AV Connect crew is awesome! They are very professional and know their tech. Kurtis is a great Project Manager and Kyren and Greg did a great job installing and hanging my 75" tv. They even made on site modifications to the mount to make it work for the space. Smart dudes, quality service. I plan to get the rest of my surround system equipment from them.
Patrick H.
August 3, 2016
August 3, 2016
Great technical competence and knowledge. Easy to work with, highly responsive. Provide excellent follow-up and support. Readily resolve any system questions.
James C.
July 23, 2016
July 23, 2016
AV connect were prompt, professional, friendly, knowledgeable and did a great job. They are without a doubt the best contractor we've had - for any type of work.
We'll certainly be using them for our future AV installation needs.
Tim H.
June 15, 2016
June 15, 2016
I couldn't be more impressed with Nate and our friends at AV Connect. My initial contact with them was actually in the Spring of 2015 (1 year prior to service) as I was considering installing some outdoor speakers and obtaining quotes, etc. The time wasn't right for our project at the moment but Nate was very considerate to let us know when we were ready, he and his team would be happy to honor the quote and complete our job. With this in mind, my prior experience with his diligent customer service and quick follow-up, not to mention cost-effective, creative solutions for my patio won out... it was an easy decision when we were ready. I reached out to Nate to give he and his team the green light on Monday and they arrived the next day to complete our new patio project (Bose Free Space outdoor speakers (4), powered by Sonos Connect Amp, and 48" outdoor tv mounted w/full motion mount). This project was done very efficiently and cleanly over 1.5 days with no interruption to our household in the slightest (workload consisted of time-intensive wire burial/trenching/attic installation for wiring/components, etc). We couldn't be happier with the result and professionalism exhibited by the entire AV Connect team. I can effortlessly select my music via our Sonos smartphone app which houses all my music services such as Spotify, Pandora, Amazon Music, and SiriusXM with the click of a button... I even had the team figure out a way for me to enjoy the TV audio over my outdoor speakers so I never miss the action/play-by-play commentary while watching sporting events. Great job guys, I really appreciate it! Special thanks to Nate, Greg, Travis, Kyren, and Travis.
David P.
April 19, 2016
April 19, 2016
I can highly recommend this company as we have had them work on our last two properties. Both homes were older and full of challenges. We had them bring the homes up to date with current wiring and install all of our flat panel TV's.
Travis and his team did a great job! Thanks AV Connect!
Lance S.
April 14, 2016
April 14, 2016
Nate and his crew did an awesome job in a tricky space to get my TV mounted, speakers mounted, speaker wires and some network cables run in my house. They even fixed some cross-talk on a network cable I'd amateurishly installed myself! Friendly, clean, and Nate was great at walking me through the options. Definitely recommended!
Allan T.
April 12, 2016
April 12, 2016
AV Connect is a small business in Austin that specializes in theatre and audio systems. We purchased an expensive system for our home and have been very pleased with the level of performance and customer service. If you buy with AV Connect, you can be rest assured that your investment is well looked after.
Barry W.
February 14, 2016
February 14, 2016
Recently had the AV Connect team out to relocate TV above fireplace, install Sonos surround sound system and outdoor Sonos speakers. I couldn't be more pleased with the process. They came out and walked through the job in detail and recommended that the Sonos system would be ideal for our situation. The service was scheduled quickly and the installation process went smoothly. The installation is extremely clean with no wires showing and everything worked great. The Sonos system setup was easy and getting familiar with the software interface simple. I wanted to wait a couple of weeks prior to writing the review to see how the system performed. It is great! I would highly recommend AV Connect to anyone.
Jessica S.
January 29, 2016
January 29, 2016
Travis and his team provide excellent guidance on what to use and why then back it up with tremendous installation and support. I highly, highly recommend AV Connect!!!
James N.
January 23, 2016
January 23, 2016
When I moved to Austin in 2014, I solicited several bids for my home theater/sound system installation in my new house. AV Connect impressed me for their knowledge, thoroughness and professionalism. Their bid was competitive and they matched "best prices" on hardware I was interested in. They sent a very seasoned team for what was a complex installation and completed it in a timely way. More importantly, they helped explain (and show) to me just how everything worked. Since then, I've called them on other occasions when I needed a hardware repair or wanted to add to my existing system: they've always worked me into the schedule very quickly and completed the tasks with the same ease and comfort as the original project. I highly recommend them!
Sandra T.
January 18, 2016
January 18, 2016
The AV Connect team did an outstanding job installing the projector, screen, and speakers in our office. Their expertise is unmatched in sizing up what's needed and explaining it clearly. Prices were very reasonable and the install was quick. I highly recommend AV Connect for commercial office installations. - George P Johnson Experiential Marketing, Austin, TX
William R.
December 8, 2015
December 8, 2015
I've used to feel that Control4 was one of the best home automation products with the worst installation support on the planet after poor experiences with two other vendors. Finally found AV Connect through a strong recommendation and have been extremely happy ever since.
C Y.
December 2, 2015
December 2, 2015
From start to finish, I had a great experience with AV Connect. Nate and Travis agreed to help me out by doing a small job that I could not find anyone else to do. The team called before my scheduled appointment time to let me know that they were running a few minutes late. They then did a fantastic job installing - finishing in less time than estimated, and without having to make any holes in the wall that would require patching. The floor was vacuumed and all trash removed. Highly recommended.
Annette C.
November 16, 2015
November 16, 2015
Nick and Kyren did an amazing job today installing our surround sound!!! I highly recommend them! Super clean, fast and very knowledgable! They went the extra mile to make sure we knew how to operate our system through the remote and a phone app. Thumbs up!
D G.
November 5, 2015
November 5, 2015
We've been working with Kurtis and his team for the last 10 years.
Hands down, they are the best Audio/Visual company in Austin!
Always on time, very professional and worth every penny.
Robert G.
November 5, 2015
November 5, 2015
Fantastic experience. I shopped around Austin to find someone who could do a large job (home theater, entire house sound system with connection to existing alarm system and closed circuit video) but have a personal response. The first several that I interviewed only spent maybe 1/2 with me and were quick to give me a quote. However, Kurtis spend more than 2 hours listening to my ideas, walking me thru the options and graciously adapting to what I needed. His team put in the system with very little family disruption. But more importantly, he and AV Connect have been there after the sale to come back to my home and make adjustments that were needed. Because of this, I then had him come to my office to do fix some work that had been poorly done by a previous installer (whole office sound system). Once again, minimal disruption and excellent results. I then brought him back to our home when my wife wanted to add on more AV connections in other rooms. When I begin on our pool installation, I will have Kurtis and his team do the outdoor music system for us.
Sree Y.
July 1, 2015
July 1, 2015
I have been extremely impressed with the professional job that AV connect did at our home. We were looking to hire someone for a home theater installation and as is the norm nowadays requested quotes from a number of companies including AV Connect. Nate is a great ambassador for AV Connect. I would like to commend Nate for taking the time to explain to us our options for the installation. Nate was very forthcoming in letting us know the costs associated to the options we were presented with. He also took time to explain to us the differences between the various pieces of equipment. We requested for an urgent installation because we wanted to watch an important tournament on the big screen. Nate went out of his way to expedite the equipment for the installation. The installation team (Kyran and Greg) arrived on time and did a professional and thorough job on the home theater installation. Kyran came back the next day to explain to us how to operate the system. I contacted Nate when we were experiencing some lag in controlling the channels of Uverse, Nate immediately stopped by to assist in addressing the same. Nate also sends us regular reminders on software/firmware upgrades. I highly recommend AV Connect LLC for home theater installations and would like to especially thank Nate, Kyran and Greg for going above and beyond.
Rick B.
May 28, 2015
May 28, 2015
I've utilized AV Connect's service several times during the past two years. Each time they have been prompt, knowledgeable, professional and competitively priced. I will use them in the future without hesitancy and I've recommended them to my friends. Keep up the great work Travis and team!
Gabe E.
May 28, 2015
May 28, 2015
Travis and his team installed a home sound system (with outdoor speakers) and mounted tv's for us, including on our rock fireplace. Excellent products and professional installation. Service after the fact is also great. Highly recommend.
D C.
December 28, 2014
December 28, 2014
AV Connect has completed two jobs at my home -- one in November and that went so well that I had more done in December. The entire crew is very professional and knowledgeable, arrived on time, and worked throughout the day to complete the job on time. Bids are given in a flexible manner so you can choose your budget from some options and those components and the fit and finish of their work is top notch. Both the electronic components and infrastructure that they procured and installed throughout my house continue to work perfectly since the moment they left (Time Warner is zero-for-three, for instance). I will definitely choose them again when I need something done related to my home IT infrastructure or entertainment infrastructure! Easy to use for the kids and everyone in the home.
Carl C.
December 19, 2014
December 19, 2014
AV installed 3 TV's, mounted them on the wall, and connected all the devices without a hitch. They were very efficient, personable, and extremely competent as they went about their tasks.
I have had a number of Audio visual tasks done in the past, but none were handled as professional and with great care as this job.
I highly recommend AV and will use them as needed on any future projects.
Sincerely, Carl R. Cramer
Jack P.
December 15, 2014
December 15, 2014
Had AV connect install three pair of in-ceiling speakers, a handful of receivers, a soundbar, and run my TV wiring through the wall. I thought about doing it myself, as I like to think I'm not a total moron, but decided I should probably let the professionals cut holes into my ceilings and walls.
Best.Decision.Ever.
I talked to Travis about my options and the best way to accomplish what I was trying to do with a particular budget in mind. He gave me plenty of options and his professional opinion, and we set up the install.
Travis and Kyren arrived quickly and knocked out the installation efficiently. What would have taken me a day, if not more, took these guys a couple of hours. Everything came out looking and sounding exactly as advertised.
Great experience with AV Connect. I'd use them again, and have referred a handful of friends to them that have all had similar experiences.
Thanks y'all!
Enrico F.
November 12, 2014
November 12, 2014
Great experience from start to finish. Travis was flexible and got over to my place quickly to take a look and get me an idea of what could be done. He was very responsive as we figured out the details and worked with my schedule perfectly. The installers were very nice, very accommodating and worked quickly and cleanly..even with my animals crawling all over them. The work was top notch, they had the materials and skill to do exactly what I needed done.
I had BEST BUY out previously but they wouldn't drill, they wouldn't run the wires behind the wall and I basically paid for nothing.
If you want the work done correctly, professionally and want to have something that will look great for many years to come..skip the geek squad and call Travis. You wont regret it.
LyAnn P.
September 5, 2014
September 5, 2014
We had a simple job request to mount our TV to the brick above our fireplace. No gaming consoles, no home theater equipment, just a TV and some wires. Travis and Nate didn't laugh at our caveman setup and didn't try to up-sell us on things we weren't in the market for. What they DID do was explore solutions to our situation (a fireplace with no flue, for instance) that we were happy with. They settled for nothing less than perfect, and Nate even spent time releveling the TV so it looked right above our not-so-level mantle. All in all, if you choose AV Connect, you're going to be dealing with perfectionists who want the best for your needs and will take extra steps to make sure you get it. They're efficient, honest and do a great job cleaning up before they leave the house. Thanks, guys!
Troy C.
May 8, 2014
May 8, 2014
Travis and his team were notified VERY late for our installation/setup b/c the cabinet company had scheduling issues. A short 24 hour notice and they still managed to come out and get everything installed in 2 hours on a Friday afternoon. The guys stayed to make sure everything was working perfectly before they left and were super nice about everything. They left no mess behind and did an amazing job. I'll definitely be keeping in touch with AV Connect for my future home audio needs.
Thanks AV Connect!
Ross R.
December 19, 2013
December 19, 2013
I cannot say enough about Travis and his team at AV Connect. He took on our relatively small job (hanging a TV and running wires) and have us a great experience. My wife and I were in a rush to get the job done and he and his team were able to fit us in over the holidays. I highly recommend this company and will be using them again in the very near future.
Christian F.
December 7, 2013
December 7, 2013
I found AV Connect online and really enjoyed reading all of the positive reviews. I called that day and Travis answered the phone. We setup an appointment for the following week and everything took off from there. Travis and Kurtis are extremely professional and straight shooters. All of their installers work for AV Connect and every one of them was as professional as Travis and Kurtis. These guys take a lot of pride in what they do and they do it well. We had a big project - a total of 14 musical zones (31 speakers inside and out) and two TVs. Travis and Kurtis scoped it out and offered us a couple of great options. We got more than one quote and although AV Connect wasn't the cheapest, we chose them anyway because of their commitment to quality work. The installation work was top notch and Travis pays attention to all of the details and makes sure the system is setup just the way you want it. He still checks in with us to make sure everything is perfect. We ended up installing a Control 4 system and we absolutely love it! I highly recommend them to anyone that's considering a small or large AV project. Thanks Travis and Kurtis.
Joseph W.
October 3, 2013
October 3, 2013
I had the AV Connect guys mount a projector, route speaker wire, hang speakers and route some ethernet lines. They gave me an estimate of about 8 hours, but they finished in 4.5 hours! The guys were professional and did exactly what I needed. The projector looks awesome, you can't even see the wires! Very pleased, will definitely use AV Connect again.
Wayne V.
September 7, 2013
September 7, 2013
The guys did a great job. They were professional and friendly and showed great attention to detail. What was most impressive was to see them solve the inevitable problems that arise in every project.
Kurtis and Nate are the best. Thanks guys!
Jeff C.
May 29, 2013
May 29, 2013
Travis and his crew did an excellent job on my home theatre. I could not be happier with the quality and look of the job. I do not have extensive knowledge of home theatre equipment. The AV Connect team made great recommendations for equipment which have met my needs perfectly. I also had Travis hang a TV on my living room cabinet and they did a flawless job. I highly recommend Travis and AV Connect for any home theatre job. They really know their stuff.
Bill C.
February 4, 2013
February 4, 2013
We recently constructed a home in Central Austin and decided to try AV Connect. Simply put, the experience with Travis and Curtis was second to none. They worked seamlessly with our builder which was critical to us. As one would expect with any integrated home system, we had a number of questions before, during and after project completion. Along the entire journey, the "customer experience" was outstanding.
We highly recommend AV Connect for any home AV project you may have as these gentlemen truly understand the importance of customer first!
Michael D.
October 29, 2012
October 29, 2012
We hired AV Connect to install 10 TVs for our private arcade facility. Kurtis was prompt, courteous, and professional every step of the way. He was able to work within our budget to produce a spectacular end result that we are very, very happy with. I would highly recommend these guys to anyone in need of AV/home theater installation work.
Christopher L.
March 17, 2012
March 17, 2012
Travis is awesome to work with and he and Kurtis know their stuff. They offer a great price and have great experience and professuonalism that comes with it. I am in the process of building a new house in Steiner Ranch, called them on Friday saying I needed the whole house wired by Wednesday of the next week....they had it done by Tueasday and we are talking while house audio, home automation and structured wiring. Everything was zip tied and very organized. Travis did my parents house as well and was done perfectly. I will be a customer for life. Forget about the other guys like Modia, Best Buy or Frys.....stick with these guys.